We will strictly enforce all Terms with every order. No exception allowed.

TERMS AND CONDITIONS FOR WHOLESALE

(See DAMAGED ITEMS in case you have a claim)

WE SELL PRIVATE LABEL - which means we sell bulk or pre-packaged but NO LABELING. We provide you with an Ingredient List and Direction of Use and Cautions and you put YOUR OWN COMPANY LABELS on.

 ORDERS

• Minimum Wholesale Order $50.
• All orders must be 3 PCs. or more per shade or item unless otherwise stated. (less than stated pieces is charged regular retail price)
• Orders shipped outside USA may be notified by e-mail any additional shipping charges.
• Special Packaging Request will receive a handling fee of $20.00 per order.
• Rush Orders are charged a $20.00 fee.
• Any changes to an Un-processed Invoice after the Invoice is received a OC Fee of $10.00 per order will be charged.
• To receive Sale or discounted prices you must order online.
• Call in orders (CIO) and e-mailed orders (EMO) will be charged $3.00 for it takes extra time to invoice and then wait to receive and post payment.
• All orders Credit Card and PayPal orders are charged a Processing Fee of 3.9%.

PLEASE NOTE: All phone orders are read back and it is at this time that you must make any corrections.  In order to ship all of our clients in a timely fashion, once the order has gone through processing, we are unable to make any changes. Additional merchandise will be handled as a new order and must meet our minimums.

There is NO charge for call in orders (CIO) or e-mail orders (EMO), if ......

• you are having a problem ordering online
• Our Shopping Cart or Website is down
• If you do not have a computer.
• If your placing an order for the first time
• International Orders

WHOLESALE DELIVERIES

• We require approximately 3 to 5 Business Days after payment has cleared to process most orders.
• Allow 5 to 7 business days after payment has cleared for orders over $5,000.
• Next Day Air or 2nd Day Air will speed up the time in transit - not our processing time.

(These are approximately days. We usually ship out much faster than stated.

PAYMENT

• Payment is due at the time of the order.
• Payments must be made online.  We no longer accept payment by phone.
• We except Credit Card, Debit Cards. PayPal, and Personal & Business Checks.
• If you would like to pay by Bank Check, or Money order, contact us for mailing instructions.

INTERNATIONAL ORDERS

• If your Country is not listed in our Shipping list contact us

ORDERS ACCEPTED BY:

• Online Ordering 24/7
• E-mail
• Phone In
• Mail In (with Payment)

• Please order online whenever possible to avoid mistakes in your order.  Orders ordered online are processed 2 - 3 days quicker, for we do not have to take time to invoice and then wait to receive payment. 

SUGGESTION

• Since we do not take returns - If you are unsure of an item, please take advantage of our Sample Packs.

SAMPLES:

• Our sample policy is the same for ALL.  NO FREE SAMPLES. So please don't ask. We are a small company and in order to keep our prices low we can not afford to send out Free Samples. We thank you for your understanding.

DISCREPANCIES

• Discrepancies must be reported within 48 hours of receipt. (No exceptions)

PARTIAL ORDERS -

• We are glad to ship PARTIAL ORDERS to get you as much of your order as fast as we can.
• You will be responsible for extra shipping on Partial Orders.

CANCELLED ORDERS BEFORE PROCESSING

• A $10 Cancellation Fee will be deducted from your refund.

CANCELLED ORDERS AFTER PROCESSING

• Once an order is received and processed you may not cancel the order. No Refunds!

RETURNS

• Please order carefully! 
• We can NOT accept any returns or exchanges on Makeup or Cosmetic Supplies.

INSURANCE

• For your Protection ALL shipments are require to be insured and have a tracking number. Your shipping and handling charge includes insurance.

DAMAGED ITEMS

• We do not accept responsibility for damaged items or items lost in shipment.
• Please call your local USPS, U.P.S. or Fed Ex or DHL office for a damage inspection.
• Be sure to leave the Damaged Goods in the ORIGINAL SHIPPING CARTON.

PROCESSING FEE

• (PF) This is the Bank Charge or PayPal Fee that we are charged to accept your payment by Credit Cards or PayPal Payments. All orders paying by Credit Cards or PayPal will be charged a PF of 3.9%.

HANDLING CHARGES

• Handling Charges - These are charges per box are to help us recover the expense in shipping, such as boxes, shipping peanuts, wrap, taping, labels and other shipping supplies and labor. We try to keep our cost of shipping down to provide you with low cost, fast shipping, and safe transport of your goods. 

SHIPMENT REFUSALS

• Once you place an order, you are responsible for accepting delivery. 
• There is no refunds.
• If an order is returned because there was no one there to accept it , double freight charges will be imposed to re-ship the item.
• For any reason your order is returned because it could not be deliver, in good condition and you do not want to pay shipping on the product again, then we charge $10 cancellation fee plus 25% of Total Invoice for a Restocking Fee.  Shipping charges are not refundable at all.

PRIVATE LABEL

• Customer Warrants that he/she will comply with all labeling requirements of State and Federal Laws pertaining to food, drugs and cosmetics.
• Private Labels means "we DO NOT put a company name on the product".

If you have any questions before placing an order, we will be happy to discuss them with you.   Please allow up to 48 hours for a reply.

We reserve the right to refuse delivery if our terms and conditions are not met.

Not responsible for typographical errors.

Prices are subject to change without notice.

Copyright © 2003-2007 BBM Cosmetics, LLC